Although Lyte was redefining the ticketing market, it experienced no definite CRM method. Lyte utilized twelve–15 different SaaS solutions across a variety of departments, which led to an absence of alignment among groups, duplication of labor and overlapping tasks. I’ve also sprinkled some excellent case study templates by Visme in https://fernandovones.blogars.com/33098352/an-unbiased-view-of-case-solution